Serenity Support - IT Managed Services
Network Monitoring & Security
Network monitoring and security from Network Zen ensures your business runs smoothly with our uptime guarantee and end-to-end security visibility.
Network Zen provides an evolved network monitoring and security service. Our engineers and gurus provide management, maintenance, and security monitoring to ensure your team and business data is safe from ransomware, hackers, and downtimes due to equipment failures. With customized monthly reports you'll know how your network is performing, traffic and bandwidth usage, and prescribed updates to the network. Ditch the old school providers who provide a hands-off, one size fits all service and find peace of mind with Network Zen.
Mobile Device Management
With 24/7 support and monitoring, Network Zen will care for your barcode scanners, smartphones, tablets, and laptops with our mobile device management service.
Mobile devices like barcode scanners, smartphones, tablets, and laptops enable your business to operate but they shouldn't be a drag on your team. Using industry-leading monitoring and management systems, our engineers, gurus, and customers are immediately alerted when a device incident occurs, when updates are needed, and increases overall visibility. Save YOUR team time, money, and headaches when OUR team takes the lead to provide 24/7 support and monitoring of these business-critical mobile devices.
Server Management
Server management from Network Zen's expert team provides timely upgrades and backups, server audits, reductions in costs, and ensures scalability for your business.
Network Zen provides 24/7 remote server management, administration, support, and security to ensure business continuity. Servers are challenging to control and manage on a day-to-day basis without a dedicated team of IT professionals who are experts in all types of equipment and software needed in today's environment. Rely on our expert team to provide timely upgrades and backups, conduct server audits, reduce your costs, and ensure scalability for your business.
Why Choose Network Zen?
Flexible and customized monthly reports.
Our flexible monitoring systems means you’ll receive data, analyses and recommendations tailored to your specific needs. What’s more, we can dig deeper into particular areas of concern and provide you with detailed analytics designed to keep your business systems running smoothly.
Free, unlimited US-based phone and remote support.
We get it. You’re tired of monthly service fees and then paying more when you need help. With Network Zen, you’ll never have to worry about paying more for phone support again. Even better, our support team have all passed stringent qualifications and are empowered to help you with whatever you need.
Network Zen's holistic problem-solving approach.
We view your company’s systems and hardware as an “interconnected whole” rather than separate components. That’s why we use a collaborative methodology - one that incorporates our engineering team’s specialized skills and methods - to solve our clients’ most pressing issues.
Desktop Management
Network Zen's desktop management service saves your team time, money, and headaches when our team takes the lead to provide 24/7 support and monitoring.
Along with our mobile device management, Network Zen can help your business manage the desktop computers your business operates. Using industry-leading monitoring and management systems our gurus manage updates and increases your visibility into device usage. Save YOUR team time, money, and headaches when OUR team takes the lead to provide 24/7 support and monitoring of these business-critical desktop systems.
SaaS Management
Add SaaS management to your services from Network Zen to contain costs, manage licenses more effectively, maximize utilization, and improve SaaS visibility.
With SaaS management, our gurus will proactively monitor and manage the purchasing, onboarding, licensing, renewals, and offboarding of all the software-as-a-service (SaaS) applications within your company’s technology portfolio. With this service, your business can contain costs, manage licenses more effectively, maximize utilization, and improve SaaS visibility.
Managed VoIP
Bundling managed VoIP services with your Network Zen VoIP design and installation ensures your investment and cost savings are protected with our 24/7 support, and people come first philosophy.
After a VoIP installation, rely on Network Zen to continue ensuring your investment is maintained. With our managed VoIP services, you’ll receive 24/7 support from the initial installation and beyond to ensure smooth, sustainable end-to-end connections. Dedicated VoIP specialists understand your unique IT infrastructure to manage security, carry out proper integrations, and ensure exceptional call clarity and feature usage.
Why Choose Network Zen?
Dedicated and accessible point of contact engineer.
When you work with Network Zen your single-point-of-contact will be one of our engineering gurus, who you can contact by phone, email, or text. It’s our way of saying that we value your time as much as we do our own!
Small but nimble with Fortune 500 resources.
We believe that personalized attention matters. To that end, Network Zen has purposely remained “lean and mean” by eliminating unnecessary, time-sucking rules & costly bells-and-whistles. Yes, we have the same Fortune-500 resources as our big competitors – we just use them more wisely.
One-stop, specialized expertise for your entire network needs.
Our seasoned engineering gurus can design, implement, support, and repair mobility, wireless, server, desktop, firewall, and switch issues from leading manufacturers and in all environments.