Managing over 14 locations across the Western United States was becoming a challenge for our internal IT department. Network Zen and their Serenity Support services have become an integral part of our success in supporting our warehouse technology. Utilizing SOTI's MobiControl and Visibility IQ from Zebra Technologies, Network Zen Support Services have helped maintain minimal downtime across our multiple warehouse facilities.
Network Zen has been critical in helping us keep our technology, scanning, and security up to date. Because of that, we're able to ship our customer's products on time, make sure that we're always up and running, and ensure our customers are getting their products.
We wanted to update our processes and technologies but we had difficulties with our new WiFi solution and issues connecting our handhelds. We had multiple vendors from WiFi installation companies to managed security services and infrastructure, Network Zen consolidated that for us. They took care of us.
Network Zen has been a trusted advisor on many levels. From manufacturing equipment, scanning, and Zebra printers to networking and WiFi solutions. They have always been there. Their culture fits well with our culture of mutual respect, honor, integrity, they understand us.
"Network Zen’s team went above and beyond to help me resolve a tough network issue. They were very easy to work with, very knowledgeable, dedicated, and truly understood what was at stake. I highly recommend Network Zen."
Network Zen has been critical in helping us keep our scanning and security technology up and running. Because of that we’re always up and running and customers are getting their products when they are supposed to.